Using VPN (MacOS)

Step 1: Launch Cisco AnyConnect from Dock

Step 2: When the Cisco AnyConnect window appears, click Connect.

IMPORTANT: As of May 6, 2020, the City is now only using as the address to connect.

Step 3: Enter your login information using your DSW Number and work email password

Step 4: Enter the passcode that you receieved from your text message

You can try clicking on "Trust this device for 30 day(s)" but some users have reported that it doesn’t work.

Step 5: Click Accept

Step 6: Launch Microsoft Remote Desktop by clicking on the icon

Step 7: Double click on Work PC

Step 8: Click Continue

Step 9: Your Desktop will take up the entire screen.

To see the Mac side, scroll your mouse all the way to the top of the screen.

If you want to EXIT, click the red circle with the x labeled as #2.


Step 10: When you’re done…

Close your remote session by following Step 8 above.

Double click on Cisco AnyConnect icon in the Dock to reveal the Cisco AnyConnect window and select Disconnect

Step 11: To Get Back On

Repeat Steps 1-8.